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Monthly Archives: March 2010

Success Sows the Seeds of Failure – Toyota’s Complacency Causes Reputation to Crash

By Denise Harrison, Vice President Strategic Planning Expert Can success breed failure? This seems like an oxymoron doesn’t it? But world class companies continue to fall into this trap – Toyota is the latest example.  Toyota gained market share in the automotive market by focusing on quality – this was their strategic competency.  This single-minded […]

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